PsPrint is a custom online printing company that combines the latest online and printing technology to provide customers with fast printing services and low prices. A member of the Deluxe Corp. family, they offer a full range of printing services at competitive prices. Like other printing services, PsPrint offers a variety of custom printed products, including business cards, brochures, calendars, letterhead, posters, banners, and postcards. However, the thing that sets PsPrint apart from other printing companies is their incredible variety of customer services. Not only, does PsPrint provide a number of quality printing services, they also offer over 150 downloadable templates, professional graphic design services, die-cutting, foil stamping, and direct mailing.
PsPrint’s printing services include a full range of traditional stationary products as well as:
PsPrint, also known as Post Script Press, was founded in Oakland, California in 1990 and became a member of the Deluxe Corp. family in 2011. Originally a small, one room press shop, it now has home offices in Oakland, CA, Bethlehem, PA, Des Plaines, IL. It is managed by Chief Executive Officer, Andy Comly, Ph.D., Chief Technology Officer, Brian Altman, VP Sales and Marketing, Dave Lessing, and Vice President of Operations, Ilan Sasson.
The PsPrint website boasts a large number of very positive customer reviews and testimonials. Customers of PsPrint compliment the company’s reliability, product quality and exceptional delivery speed. Customer reviews on Yelp are mostly positive. The company has 3.5 out of 5 stars with 105 customer reviews. Customers love the quality, price, and speed, but find the site somewhat difficult to navigate. Reports of buggy online software leave some customers frustrated, though the excellent online customer service and help center seem to reduce this issue. The website TopTenReviews gives PsPrint a score of 7.58 out of 10. In 2012, they ranked PsPrint number 10 out of 10 printing service companies. However, they still recommend PsPrint for its wide selection of products and services, as well as its straightforward ordering process. Their biggest concern with the company was with the limitations of the site’s online editor.
Though PsPrint, which has been in business for only 22 years, is still a fairly new company, they seem to be a credible company. A member of the Better Business Bureau since 2006, PsPrint does not have an individual BBB rating. However, their parent company, Deluxe for Business has a BBB rating of A+, the highest rating offered by the Better Business Bureau.
Due to its many products and services, PsPrint’s website gets quite a bit of traffic. It has a Google page rank of 5 out of 10 points, a Compete rank of 15,890, and an Alexa rating of 19,517. Quantcast gives PsPrint a rank of 32,316 with a primary demographic of users ages 25 to 44.
PsPrint is a company with a great deal of web presence. The PsPrint blog offers tips, tricks, techniques, and advice on printing, graphic design, and marketing, along with basic website updates to keep their customers informed of potential changes. Their Facebook page has 2,968 likes and their Twitter feed has 4,398 followers. They have certainly made a point of connecting with their customers using all of the latest social media outlets.
Since nearly all of PsPrint’s sales take place online, they have gone the extra mile to protect their clients with the latest in online security. When taking sensitive information such as credit card numbers, addresses and social security numbers, PsPrint uses an https, or secure page. Their website is protected with the latest and best encryption software, SSL. Google Diagnosticreports that PsPrint.com is safe and free of malware or malicious software.
PsPrint prides itself on having competitive pricing. When compared to its competitors, PsPrint falls in the mid to low price range. At PsPrint an order of 500 standard business cards costs about $24. While this is a little higher than PsPrint’s competitors Vistaprint and Print Place, it is a great deal lower than FedEx Office and Mimeo, both of which price 500 business cards at nearly $40.
At PsPrint, you can get 8.5 x 11 calendars for about $13 each, single page brochures for about $1 each and full color standard letterhead at about $0.3 per sheet. Their professional design services allow you to have a two-sided business card designed for $125, a standard brochure designed for $300, and a full color standard letterhead designed for $225. They also offer custom business logo designs for $375.
PsPrint offers a number of shipping options for their products. Shipping charges vary depending on the shipping option you choose. For a standard set of 50 business cards, shipping can run as low as $9.95 for UPS Ground shipping or as high as $49.67 for same day Super Rush shipping. While these prices can seem a little high, PsPrint backs their shipping speed and delivery with a 99.5% On Time Delivery Guarantee.
PsPrint also offers a variety of mailing services Their Mail List Merging Service costs $25 per additional file. Overruns cost $20 plus UPS shipping charges. They provide Special Inserts, Mail List Programing, and Labeling, as well as Rush Delivery, Split Mailing, and International Mailing at competitive rates.
PsPrint accepts a variety of payment options. When paying for your PsPrint order, you can use any of the four major credit cards, including Visa, MasterCard, American Express, and Discover. They are also one of the few businesses that accept payments with both Google Checkout and PayPal. They also allow the option of pre-paying for your order with cash or check.
PsPrint believes that the satisfaction of each and every customer is important, so they back their printing services with a 100% Satisfaction Guarantee. If unhappy for any reason, customers can call to speak with a customer service representative. If a customer calls with a complaint within 30 days of the scheduled arrival date or receipt of the product, PsPrint will reprint part or all of the order and in some cases will even refund the product price. However, PsPrint does not refund shipping, postage, or processing fees.
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